We do collect website-used data, like what products are most visited or most searched but none of your personal information is included in that collection.

We do collect billing and shipping data, but we do not save your data on our website.

We only collect the personal data that you are willing to offer. If you prefer to be anonymous use a nickname and an email address you want to receive our items at.

No, we do not sell any of your information.

We will provide required data for legal requirements with a subpoena. Your shipping address or email address is used by Shopify for the purpose of shipping and fraud detection.

No, we ship discreetly. Only our store name and address appear on the shipping label. We do not add any inserts or information inside the package.

Yes, just like all other online stores, our checkout and order emails might be used in phishing scams. To avoid falling for a scam remember:

We never ask you to verify your account information.

We never ask you to login from your email.

We never send you emails to collect payments.

If you are unsure, forward us the email at jinnandtonics@yahoo.com

Yes, your information is encrypted and any information we collect is stored on Shopify’s secure servers. Shopify is PCI compliant and uses two-factor authentication (2FA) to secure transactions. Shop Pay benefits from the platform's overall security measures for advanced fraud detection and buyer protection. Checking out with PayPal: Also, PCI compliant and employs advanced fraud detection tools, 2FA, and additional layers of security to protect transactions.

We do not have a review section on our site due to the spam bots filling the reviews with nonsense. However, we have years of reviews on Creepy Hollows forum. Feel free to check them out here. Jinnantonics Seller Reviews

It creates an order history with links to all your free documents and purchased documents for easier access to redownload them.

You can request a password reset on the login page.

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

Create a new account and email us to merge your new account with your old account.

You can create a new account at checkout as a guest and provide a new email address and password.

You can create a new account at login.

We will merge your previous purchase history with your new account manually. Please send us an email with your account name and any account details you may have. Contact us at jinnandtonics@yahoo.com.

eBooks and OMNI bindings with Standard documents can be downloaded immediately on your receipt page after checkout. You can also download documents from your emailed order receipt and from your account purchase history.

All Premium or Exceptional documents can be downloaded with the link provided in your receipt page, order receipt email, and from your account purchase history.

Premium or Exceptional Example Link:  SKU https://bit.ly/12345

Copy and paste the link in your browser to go directly to your documents where you can view and download them.

Physical items requiring shipping are marked as fulfilled when we print the shipping label.

eBooks and OMNI Standard documents are marked as fulfilled when you download them from your order receipt page after checkout.

Unfulfilled Status

Our Premium and Exceptional document storage requires us to manually mark the order as fulfilled. For the sake of efficiency, we try to do all order fulfillments once a month or so, since it is not reflective of your order receipt and is only used for inventory management.

Additional info: We have detailed records of all beings, bindings, clients, confirmations and communications separate from the fulfillment app. So, we always know what is happening.

To help our website load faster on your device, we restock new items on the same product page. Sometimes the website will change your order history with the new item’s image. Unfortunately, we cannot control this feature.

Physical items requiring shipping are marked as fulfilled when we print the shipping label. We try to ship out physical items the business day. We provide tracking so you can see the progress and follow its delivery.

Yes, we offer free shipping for domestic orders (inside the USA).

No, we do not offer international free shipping.

Discount Shipping: Yes, multiple items in the same order are automatically adjusted to the shipping rate based on weight and location of delivery.

Combined Orders: If you want us to ship multiple orders in one package, please contact us before any of the orders are fulfilled. We will adjust the shipping rate if it is lower than your previous shipping cost and offer you a shipping fee adjustment refund.

Note: We cannot combine orders to ship together after they are fulfilled as the shipping labels have already been paid and processed.

No, we do not offer refunds on digital products/downloads due to the extra time and labor for cleansing and removing all spiritual connections, resetting the binding with new codes, retesting the new binding codes, and restocking.

Yes, we offer refunds on physical shipped items – 100% refund, up to 14 business days of tracking showing items were delivered.

To request a refund, send your order and reason for refund to jinnandtonics@yahoo.com for approval and processing.

Domestic Shipping: If your item does not arrive, we will refund you in 3 to 7 business days after the expected arrival date, providing extra days for holidays.

International Shipping: If your item does not arrive on time, please allow an additional 7 business days for clearing customs, and providing extra days for holidays. We will refund 100% if the tracking does not show it delivered 30 business days past expected delivery.

To request a refund, send your order and reason for refund to jinnandtonics@yahoo.com for approval and processing.

Yes, at checkout enter the NEW10 discount code. You will receive 10% off your first purchase. This code can only be used once. It cannot be combined with other discount codes. You can use this code retroactively, meaning if you missed it on your first order, you can use it now.

Occasionally, we will offer a sale. We will promote that sale on the website, in email, newsletters, and social media. If you subscribe to our newsletter, you will always be notified of any sales, promotions, and special offers.

Our prices reflect the amount of information in the documents, the number of spirit guides included, and rarity or limited availability.

No, they are not allowed to be combined.

No, we do not offer layaway.

Occasionally, there is an error on the website, and it does not connect to a file, showing it as missing or does not exist. We will gladly email your documents, contact us at Jinnandtonics@yahoo.com.

Occasionally, the document creation does not convert to a pdf correctly. We do look for document errors, but we can miss them due to human error. If you let us know, we will correct the issue and send you an updated document. Please contact us at Jinnandtonics@yahoo.com.

OMNI bindings with Standard documents do not have any codes in the documents. This ensures that your connection with the OMNI being is extra protected and private. We will email you the code. It is sent to the email address you used to login and create the order.

If you lost the email or did not receive it, always check your spam folder first, then contact us at Jinnandtonics@yahoo.com

Premium and Exceptional individual bindings include your code in the documents, along with all the instructions needed to use the binding in every way.

The sound clips in our docs are a courtesy we offer for some non-English speaking buyers. However, again Adobe PDF doesn't always use the sound clip file correctly. You can always use soundoftext.com to hear the pronunciation in your native language.

Unfortunately, we do not offer multilingual documents. However, we do welcome any volunteers who want to offer translation.

You can go to your order history on your account page and redownload it.

In the case of OMNI documents, you can go to your order history on your account page and find your document link to redownload it.

Example of link: SKU https://bit.ly/12345

Our spirit guides are not offered based on their ability, power, or spiritual dimensional level. They are offered based on how much information is provided in their documents. This allows us to offer all levels of power for all budgets.

The product page offers their individual power level or status.

We are the first to create, test, and offer this proprietary binding that uses codes with a breath energy frequency. ‘Dandelion’ is the name of our coded bindings. It is a prebound binding that offers you immediate access to your spirit guide. No waiting for shipping or rituals to be done by us. You gain instant access to your spirit guide’s details and the easy ritual to connect you to the spirit guide.

It is an Omnipresent Dandelion binding. It connects one spirit guide to many individuals through their own personal code. It is much like the angels or gods in it allows the spirit guide to be present and available to many people at the same time. They stay powerful because they are not being shared between people. Each person has a unique, personal, secure, separate, and full power connection to the spirit guide.

Omnipresence is difficult to understand. It means the spirit guide is fully present with no limitations in all locations, including time, and space.

It is a prebound high ranking, powerful, or elite spirit guide with Standard documents.

The Standard Documents offer OMNI bindings on many of our spirit guide types regardless of their rank or power. These documents are filled with details and bonus material but with limited information compared to Premium and Exclusive documents.

The Standard Collection in our store features all OMNI Standard offers available except Spiritual Warfare.

The Premium document offers individual bindings. These documents are filled with more spirit guide details and bonus material than Standard documents but with less information than Exclusive documents.

The Premium Collection features all available Premium document spirit guides.

All Premium documents can be downloaded with the link provided on your receipt page, order receipt email, and from your account purchase history.

Premium Download Example Link: SKU https://bit.ly/12345

The Exclusive document offers everything in the Premium documents plus, much more, like details on the spirit guides heritage with family tree when applicable. You receive more information about the spirit guide’s personality, powers, and preferences. It includes more information on interacting with the spirit guide. There is more bonus material and exclusive randomized discounts on next purchase or rare hidden offers.

The Exclusive Collection features all available Exclusive document spirit guides.

All Exceptional documents can be downloaded with the link provided on your receipt page, order receipt email, and from your account purchase history.

Exceptional Download Example Link: SKU https://bit.ly/12345

The registration instructions are included in the documents. If you need help, please contact us at Jinnandtonics@yahoo.com

No, only Standard OMNI documents need to be registered.

We know that your participation in the binding ritual is an important part of confirming your connection to the being. Most of the time the instructions are included in your documents. We also provide a free eBook on Getting Started with your spirit guide.

You can repeat the ritual. You can read our Getting Started eBook. You can email us for customer support. Jinnandtonics@yahoo.com

It is important that you do the ritual yourself. This provides the connection to you and only you. These types of bindings work with your personal spoken word and breath. It ensures the highest level of safety and protection.

Our magick is eclectic and original, based on traditional, practical, and ancient magick. We use a binding that shields the spirit guide and protects you, regardless of the type of spirit guide. Our spirit guides focus on your intentions, boundaries, and needs to navigate their actions within the limits of their binding contract.

No, OMNI Dandelion Standard documents cannot be rehomed.

Yes, Premium and Exclusive documents can be rehomed. Please remove the binding from yourself and provide the new owner with all original documents.

No, we do not offer custom orders.

No, we do not offer soul bindings or traditional aura bindings.

No, we do not offer sigils. You can create your own sigil using the spirit guide’s name and binding code.

No, we do not offer remote visits.

Yes, they are created with multiple layers and types of shields, seals, repellents, and cloaking around every aspect of their binding including the rituals and transfer spells.

They would prefer to utilize your sexual energy. However, it is not their only source of energy. We provide a feeding contract in our bindings that offers the spirit guides energy as well. This protects you and supports them. You are welcome to ask them not to feed on your energy and they will obey and still survive without any sexual energy.

No, you can have a non-sexual relationship with them. You can have a non-sexual flirty or romantic relationship. You can have a non-sexual friendship relationship with them. You can develop any type of relationship you are comfortable with. They have high EQ and can sense your boundaries and permissions. They will also follow any boundaries you set with them.

These spirit guides are happy to establish a sexual connection if it is consensual.